WHO is the CONTROLLER of your personal data?
HAYWOOD PUBS & BARS 2020 LIMITED (collectively referred to as "we", "us", or "our" in this privacy policy) is the controller of your personal data.
Our Contact Details:
If you have any questions about this privacy notice or our processing activities, we can be contacted by emailing us through our 'Email' link on the Website.
It is important that you read this privacy notice together with our Cookie Policy and our terms of use.
HOW and WHAT data do we collect about you?
We respect your privacy and are committed to protecting your personal data. This privacy notice describes how we look after your personal data when you:
visit our website (“Website”);
use social media profiles where you have agreed for data to be shared with us (“Social Media Platforms”); or
generally, engage with us including by contacting us via our website, email or telephone with an enquiry, taking part in a competition or purchasing products or services from us (“Engagement”).
Personal data, or personal information, means any information about an individual from which that person can be identified. We collect this information directly from you during any Engagement with you, as well as automatically through your use of our Website and indirectly from the third party providers of the Social Media Platforms or from third party marketing platforms. Depending on the nature of our interaction with you, we collect different categories of information about you from time to time which we have grouped together as follows:
| Identity Data | name, username, title and place and date of birth and personal characteristics including age and gender |
| Contact Data | billing address, delivery address, email address and telephone numbers |
| Profile Data | preferences, feedback, survey responses and interests including activities noted on Social Media Platforms (for example, Facebook likes/groups) |
| Technical and Usage Data | information about how you use our products, services, Website and the Wifi Services such as internet protocol (IP) address, cookies, mobile device ID, any login data, browsing history, browser type and version, time zone setting and location, viewed pages with date and time stamp (log information), browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our Website |
| Marketing and Communications Data | preferences in receiving communications and marketing from us |
| Location Data | GPS-based location information from your use of our Website, the Wifi Services or Social Media Platforms via your smartphone(s), tablet(s) or other devices |
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific Website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not process any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health or genetic and biometric data). Nor do we process any information about criminal convictions and offences.
We do not knowingly collect personal data relating to children and have age verification processes on our Website and as part of the Wifi Services. Further, we do not market our products or services to anyone under the age of 18.
WHY do we collect your personal data?
We collect the above categories of personal data about you for the following purposes:
To communicate with you – this includes where we manage our relationship with you, where we respond to enquiries, where we invite you to events, or where we make suggestions to you about various products and services that you could benefit from;
To maintain and optimise our Website – this includes where we need to solve performance issues, including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data, to improve the availability of the Website and to secure the Website against fraud;
To protect our business and prevent or detect crime – this includes the use of CCTV;
For data analytical purposes in order to improve our products/services, marketing, customer relationships and experiences;
To improve our marketing strategies by creating profiled audience segments so that we can send relevant tailored offers and content, use data management platforms or receive information from Social Media Platforms; and
To satisfy our legal obligations and to defend and exercise our legal rights.